Account Management Staff (Junior)

Thông tin tuyển dụng

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Quyền lợi

- Salary:
+ Fulltime: 7.000.000 - 10.000.000 VNĐ + commisson (based on level).
+ Remote: 4.000.000 - 7.000.000 + commisson (based on level).
- 13th Month bonus, bonus on Holidays.
- Vacation, team building.
- Social Insurance, Health & Unemployment Insurance as Law.
- Other benefits as Company policy.

Mô tả công việc

Objectives of this Role
- Act as the main point of contact in all matters relating to client concerns and needs.
- Build and strengthen client relationships to achieve long-term partnerships.
- Maintain accurate client records, keeping track of any contract updates and renewals.
- Work with other internal teams to develop sales policy and strategic marketing plans and ensure KPIs are being met.
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.

Daily and Weekly Responsibilities
- Take inquiries and requests from customers and address their needs.
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs.
- Meet regularly with other members of the team to discuss progress and find new ways to improve business.
- Generate progress reports to give to clients and higher-ups within the
organization.
- Identify upsell, cross-sell, and win-back opportunities and communicate with the other teams regularly.

Yêu cầu công việc

- Female, strong written and verbal communication skills in English.
- Professional experience in a sales role (at least 6 months)
- Ability to multi-task and juggle several responsibilities simultaneously.
- Good attention to detail and organizational skills.
- Knowledge of the eyelash extensions field is an advantage.